PRIVACY POLICY

BROADMIND and/or ASHEVILLE DAY TRIPS will provide personal information to suppliers and carriers to enable the operation of the services requested. BROADMIND and/or ASHEVILLE DAY TRIPS will do all reasonably possible in endeavoring to protect personal information.

BROADMIND and/or ASHEVILLE DAY TRIPS uses cookies to help us remember the day trips in your shopping cart, as well as understand and save your preferences for future visits. BROADMIND and/or ASHEVILLE DAY TRIPS also uses data about website traffic so that we can offer better website experiences going forward.

Personal information provided during purchase of a trip or tour with BROADMIND and/or ASHEVILLE DAY TRIPS will be used solely for the purpose of booking with BROADMIND and/or ASHEVILLE DAY TRIPS, and at no time will BROADMIND and/or ASHEVILLE DAY TRIPS use a client’s payment information for third party activities without the client’s written permission.

BROADMIND TRAVEL DATA PROTECTION POLICY

Updated: AUGUST 8, 2024

BROADMIND and/or ASHEVILLE DAY TRIPS is committed to processing data in accordance with its responsibilities to comply with all data laws. If you have any questions about our data protection policy, you can contact our team at TheBroad@BroadMindTravel.com.

This data protection policy ensures BROADMIND and/or ASHEVILLE DAY TRIPS: Complies with data protection laws, follows good practices, is transparent about how it stores and processes individuals’ data, protects itself from the risks of a data breach, protects the rights of staff, customers, clients, guests, and partners.

INFORMATION WE COLLECT ABOUT YOU

For the purpose of providing a travel service to you, BROADMIND and/or ASHEVILLE DAY TRIPS may collect and hold personal information such as:

  • Your name, date of birth, gender, postal address, telephone number, email address, and medical information.

  • Details of the products and services you have purchased from us or which you have inquired about, together with any additional information necessary to deliver those products and services and to respond to your inquiries.

HOW IS YOUR PERSONAL INFORMATION USED?

BROADMIND and/or ASHEVILLE DAY TRIPS may collect, use or disclose your personal information, either directly or through booking partners, for the purposes of offering or booking travel services on your behalf, such as your name, age, address, phone number, e-mail address, emergency contact information, medical information (where required), insurance details (if necessary), nationality, residency, nutrition preferences, trip evaluations, travel and accommodation preferences, comments you provide us, trip destination information, and payment-related information. This personal information enables us to provide you with trip information, accommodations, process payments, and provide similar travel services.

If you book a BROADMIND trip and/or an ASHEVILLE DAY TRIPS tour, BROADMIND and/or ASHEVILLE DAY TRIPS may rely on local third party adventure providers. Please be aware that BROADMIND and/or ASHEVILLE DAY TRIPS may be required to provide certain personal information to our third party adventure providers for the purposes of delivering your experience. For example, if you book a trip that takes you to a National Forest through BROADMIND and/or ASHEVILLE DAY TRIPS, we will be required to provide certain personal information to our third party adventure provider for the purposes of securing your permits, food to accommodate dietary restrictions, ensuring the safety and security of our passengers and products, complying with laws, regulations, etc... When you book services with us, you consent to collection, use and disclosure of your personal information by BROADMIND and/or ASHEVILLE DAY TRIPS—and the corresponding collection and use by the relevant travel partners or suppliers—for the purposes of administering and delivering the travel services you requested.

NEWSLETTERS AND CONTACT FORMS

We may also collect personal information, including contact information such as name, address, and phone number or email address if you elect to fill out one of our contact forms, subscribe to our newsletter, or request information from us via email. We use this personal information for the purposes of delivering the information you request.

EUROPEAN RESIDENTS: TRANSFERS OF DATA OUTSIDE EUROPE

Please note that if you are resident in the UK, European Union or European Economic Area (“EEA”) we may hold your personal information outside of the EEA. For instance, your personal information may be held by us in United States  (which has been recognized by the European Commission as having an adequate level of privacy protection).

We may also need to transfer your personal information to travel suppliers and other third parties outside of the EEA, for instance where a supplier is based outside of the EEA. Countries outside of the EEA may not have the same level of privacy laws as exist in the UK, Canada and the EEA. We will take reasonable steps to ensure that your privacy rights are protected.

HOW IS YOUR PERSONAL INFORMATION PROTECTED?

We have implemented measures designed to help protect personal and sensitive information provided to us. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information that is in our custody and control.

CHANGES TO THIS PRIVACY POLICY

It may be necessary for BROADMINDand/or ASHEVILLE DAY TRIPS to amend or make revisions to this Data Protection Policy. If we make a change to the Policy, the revised version will be posted on our website. Please refer to this Data Protection Policy for the latest information about our personal information practices.

Updated 8/8/24